FOR  Business Owners · SMEs · Scale-Ups · CPA/StB Firms

Reclaim your leadership time, without the chaos.

Standardize your processes, automate what’s repeatable - with AI leading the way - and offshore what’s not worth automating. Across finance, tax, HR and every process-heavy corner of your business.

Not every organization needs a full-time operations lead. Engagement stays flexible and fractional - scaled to your need and your budget.

Sound familiar?

Month-end drags. Reports are copy-paste marathons. Approvals crawl through inboxes. And the process lives in one person’s head - undocumented. Hiring your way out isn’t an option.

25days.
The math on lost time - before automation, AI or offshoring

A 30-minute routine task done ten times a week costs your team 25 working days a year. Multiply across a leadership team and you’ve quietly lost a quarter of your leadership’s time to routine work.

The model

Three layers. One operating system.

AI and offshoring don’t work in isolation. They work because they sit inside a deliberate split of who does what.

Stays with you

Decision Layer

Judgment, accountability, strategy, sign-off, client relationships. Protected and freed up.

Augments your team

AI & Automation Layer

AI where it helps most, simple automation everywhere else - your team spends time on judgment, not repetition.

Moves to partner / offshore

Volume Layer

Tasks too expensive to automate - or too simple to need it - handled by a partner or offshore setup. Governed and secured from day one.

Most consultancies sell you AI or offshoring. The value is in deciding what belongs in which layer.

What I do

Where clients start. Practical, not theoretical.

Every engagement is shaped around your situation - these are the two most common starting points, not the full menu.

Process Optimization · Automation · AI

“We bought the tools. Nobody uses them.”

AI that earns its keep in daily work

Whether your team already runs AI or hasn’t started at all - I standardize the process first, pick the right automation for each task, and train your people to actually use it.

What I help with

  • Process standardization & documentation - the foundation everything builds on
  • The right automation for each task - from everyday spreadsheet tools to AI agents
  • Copilot & Claude training - hands-on, role-based, no jargon
  • Driving adoption - so tools get used daily, not shelved

Typical result: 20–30 minutes back per person, per day.

Offshoring Strategy & Advisory

“Volume work is drowning the team we can’t grow.”

Move volume to where it makes sense

Strategy and advisory for offshoring the work that’s too expensive to automate or too routine to keep in-house - from “should we?” to a governed, secure setup.

Functional focus

HR Accounting Tax administration Operations & beyond

Including tax, audit and accounting support services for CPA/StB firms.

What I help with

  • Does it make sense? - the real total cost, not just hourly rates
  • Operating model & partner selection
  • Transition planning - documented processes, quality checks, clean handoffs
  • Data security & governance - GDPR-compliant agreements, access controls, oversight

Typical result: 25–35% lower cost per task - after all setup and management costs, not just cheaper hourly rates.

Data security & boundaries built in GDPR-compliant agreements and end-to-end data security on everything that moves. Offshore scope stays English-language and process-driven - DATEV and language-specific tasks remain in-house.
How I work

Clarity at every step.

1

Diagnose

Where time is lost, what’s at risk, what’s possible.

2

Design

What stays with you, what gets automated, what moves offshore.

3

Standardize

Documented processes, checklists, one way of working.

4

Activate

A clear roadmap - your team or chosen partner puts it to work.

5

Review

Check results, adjust course, keep improving.

Where to start

Start small. Fixed scope, fixed price.

Offer 01  ·  2 weeks

AI Readiness Assessment

Workflow scan, adoption baseline, top use cases and a 90-day roadmap.

Offer 02  ·  3–4 weeks

Offshoring Feasibility

Task inventory, true total cost, operating model recommendation and a transition plan.

Start fixed-scope - continue project-based, retainer or custom bundles. Matched to your situation, not a template.

Behind the advice

Why Operations Optimizer?

  • You work directly with me - one senior consultant, one point of accountability. Where an engagement needs extra hands, I bring in trusted specialists, and everything that reaches you has been through my review. I take on a limited number of engagements at a time.
  • 25+ years of operations consulting across Germany, the US and India - including years inside KPMG and EY, plus Goldman Sachs.
  • Copilot & Claude super-user and trainer - helping teams build AI into their daily work.
  • No AI models built, no tools sold - just getting more out of what you already pay for.
  • Hands-on experience in shared services and offshore setups, including the parts that go wrong.
  • Working across geographies, time zones and cultures without friction.
25+ Years of global consulting experience
3 Continents of hands-on work experience - Europe, North America, Asia
20–30 Minutes back per person, per day - typical AI result

Those 25 days aren’t coming back on their own.

One email. A free 30 minutes. A working session, not a sales pitch. Together we will:

  • Identify quick wins you can act on in the next 30 days
  • Sketch a simple rhythm for decisions and follow-through
  • Pinpoint where Copilot and Claude can save 20–30 minutes per person, per day
You will hear back from me personally within two business days. operationsoptimizer@gmail.com +49 163 1523011 LinkedIn